Shipping Information

Shipping Information

Orders are processed within 5-7 business days. Once Shipped, delivery typically takes 5-10 business days. Shipping times may vary based on location and demand. You will receive tracking once your order has been dispatched.

 

Returns & Exchange Policy

At ShePLAY, we are committed to delivering high quality, carefully curated pieces that meet our standards and yours. 

Please not that we do not accept returns or exchanges at this time. all sales are final.

However, if you receive an item that is incorrect or arrives damaged, we will make it right. In these cases, you may be eligible for a refund.

To request a refund for a damaged or incorrect item:

  • Contact us within 3 days of delivery
  • Include your order number
  • Provide clear photos of the item and packaging showing the issue

Once your request is reviewed and approved, a refund will be issued to your original payment method.

We appreciate your understanding and support as we continue to grow and elevate your ShePLAY experience.

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